UltraShip FAQ
General
12UltraShip is a Transportation Management Software (TMS) built specifically for freight brokers and non-asset 3PLs. It replaces disconnected spreadsheets and tools with one connected platform covering CRM, load management, carrier compliance, FTL and LTL support, accounting, real-time tracking, bulk emailing, and AI-powered reporting. UltraShip starts at $55 per user per month.
UltraShip is purpose-built for non-asset freight brokers and 3PLs. Unlike general-purpose TMS platforms adapted from carrier or shipper tools, UltraShip was designed from the ground up for brokerage operations. It includes a built-in CRM, carrier compliance, FTL and LTL load management, AI tools like Inbox Intellect and Ask Ultra, and an internal communication channel, all without needing separate software.
A non-asset 3PL (third-party logistics company) is a freight brokerage that moves freight for shippers without owning its own trucks. Instead of operating a fleet, non-asset brokerages connect shippers with carriers to move freight on their behalf, which is one of the most common and scalable models in freight logistics. UltraShip is built exclusively for non-asset freight brokers and 3PLs. Every feature, workflow, and tool is designed around how brokerages operate, not carriers or shippers.
A TMS is the operational backbone of a freight brokerage. For brokers specifically, it manages the entire workflow from shipper prospecting and quoting to carrier sourcing, load creation, compliance, tracking, invoicing, and reporting. UltraShip goes further by integrating CRM, carrier onboarding, compliance, accounting, bulk emailing, and AI-powered reporting into one connected system, replacing the 7 or more tools most brokerages currently stitch together.
Most freight broker software either started as a carrier TMS and was adapted for brokers, or requires separate tools for CRM, compliance, and accounting. UltraShip was built exclusively for non-asset brokerages and 3PLs from day one. It combines all 12 core brokerage capabilities in one platform with no per-module fees, a minimum team size of 3 users, and AI features like Inbox Intellect and Ask Ultra that no other freight broker TMS offers.
Those are established platforms, and the right fit depends on your model. Broadly speaking, several were originally built for asset-based carriers or enterprise operations and later extended to brokers, which can mean carrier-centric workflows or higher cost and complexity for a non-asset brokerage. UltraShip's difference is focus. It was designed only for non-asset brokers and 3PLs, bundles CRM, compliance, and accounting in one price with no per-module fees, starts at $55 per user per month, and includes brokerage-specific AI such as Inbox Intellect and Ask Ultra. We encourage evaluating each platform against your real workflow, and UltraShip's team will walk you through a side-by-side comparison on a demo.
Yes. UltraShip includes a fully built-in CRM for managing shipper relationships and carrier prospects. Every shipper a broker adds is automatically saved with notes, follow-ups, and activity logged in real time. Team leads can see broker activity across the entire pipeline, and all data stays in the platform even when brokers leave.
Yes. UltraShip supports both FTL (Full Truckload) and LTL (Less Than Truckload) load management on one screen. For FTL, UltraShip integrates with all major load boards so brokers can post loads with a single click. For LTL, UltraShip integrates with SMC3 and supports additional integrations based on your requirements. CarrierQ, UltraShip's built-in capacity sourcing portal, lets you search for FTL and LTL carriers by load type without leaving the platform.
UltraShip has carrier vetting and compliance built directly into the platform. Carrier verification and risk checks happen inside UltraShip without tab-switching to third-party tools, reducing exposure to double brokering, cargo theft, and carrier fraud.
Yes. UltraShip is available with a minimum of 3 users on the UltraStart plan and 5 users on UltraSuper. This makes it accessible for small and growing brokerages that want enterprise-grade tools without enterprise pricing, and the platform is designed to scale with your team as you grow.
UltraShip is a fully cloud-based web platform. There is nothing to install or download, and your team can access it from any web browser. It is optimized for web use on desktop and laptop computers. There is no separate desktop or mobile app.
Your data is encrypted and your brokerage owns it, always. UltraShip stores your shipper records, carrier profiles, load history, and accounting data securely in the cloud, and you can request a full export in standard formats at any time. Data stays in the platform even when individual brokers leave, so institutional knowledge never walks out the door.
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