FAQs

FAQs

FAQs

Answers to some of the most frequently asked questions

Answers to some of the most frequently asked questions

We grouped questions by topic for easier discoveribility

We grouped questions by topic for easier discoveribility

General FAQ

General questions about our software

Are there onboarding fees, setup costs, or surprise charges?

No onboarding fees. No setup charges.
You pay for usage - not for getting started.

How long does onboarding take? Will my team struggle to learn it?

Most brokerages are live within 1 – 2 weeks.
UltraShip is designed to match how brokerages already operate - with guided setup, clear workflows, and built-in support.

What exactly do I get for the price I pay?

Clear, upfront pricing - no hidden modules, no surprise add-ons.
You get access to the full UltraShip system across sales, compliance, loads, accounting, communication, and reporting.

Is UltraShip locked behind long - term contracts?

No. UltraShip doesn’t believe in locking you into contracts.
You use UltraShip because it works for your brokerage - not because you’re forced to stay.

Are there onboarding fees, setup costs, or surprise charges?

No onboarding fees. No setup charges.
You pay for usage - not for getting started.

How long does onboarding take? Will my team struggle to learn it?

Most brokerages are live within 1 – 2 weeks.
UltraShip is designed to match how brokerages already operate - with guided setup, clear workflows, and built-in support.

What exactly do I get for the price I pay?

Clear, upfront pricing - no hidden modules, no surprise add-ons.
You get access to the full UltraShip system across sales, compliance, loads, accounting, communication, and reporting.

Is UltraShip locked behind long - term contracts?

No. UltraShip doesn’t believe in locking you into contracts.
You use UltraShip because it works for your brokerage - not because you’re forced to stay.

Are there onboarding fees, setup costs, or surprise charges?

No onboarding fees. No setup charges.
You pay for usage - not for getting started.

How long does onboarding take? Will my team struggle to learn it?

Most brokerages are live within 1 – 2 weeks.
UltraShip is designed to match how brokerages already operate - with guided setup, clear workflows, and built-in support.

What exactly do I get for the price I pay?

Clear, upfront pricing - no hidden modules, no surprise add-ons.
You get access to the full UltraShip system across sales, compliance, loads, accounting, communication, and reporting.

Is UltraShip locked behind long - term contracts?

No. UltraShip doesn’t believe in locking you into contracts.
You use UltraShip because it works for your brokerage - not because you’re forced to stay.

Pricing questions

Pricing-related questions our customers ask the most

“Scaling Pricing / Custom Pricing” Confidence Builder

Yes. UltraShip pricing is built to scale with your brokerage.
As user count increases, rates become more cost-efficient — and for 100+ users, we offer custom pricing to match your operational needs.

Are integrations included — and do I need to pay extra for DAT, Highway, Truckstop, etc.?

UltraShip integrations are available inside the platform, but third-party tools like DAT, Highway, Truckstop, TruckerTools, and QuickBooks require their own subscription directly with the provider.
UltraShip doesn’t charge hidden “integration fees” — you simply connect the tools you already use.

Am I locked into a long-term contract?

Nope. UltraShip is month-to-month with no long-term contracts.
You stay because it works — not because you’re stuck.

Are there any setup fees, onboarding fees, or hidden costs?

No. UltraShip is built to stay affordable and transparent.
No onboarding fees. No surprise charges. What you see on the pricing page is what you pay.

“Scaling Pricing / Custom Pricing” Confidence Builder

Yes. UltraShip pricing is built to scale with your brokerage.
As user count increases, rates become more cost-efficient — and for 100+ users, we offer custom pricing to match your operational needs.

Are integrations included — and do I need to pay extra for DAT, Highway, Truckstop, etc.?

UltraShip integrations are available inside the platform, but third-party tools like DAT, Highway, Truckstop, TruckerTools, and QuickBooks require their own subscription directly with the provider.
UltraShip doesn’t charge hidden “integration fees” — you simply connect the tools you already use.

Am I locked into a long-term contract?

Nope. UltraShip is month-to-month with no long-term contracts.
You stay because it works — not because you’re stuck.

Are there any setup fees, onboarding fees, or hidden costs?

No. UltraShip is built to stay affordable and transparent.
No onboarding fees. No surprise charges. What you see on the pricing page is what you pay.

“Scaling Pricing / Custom Pricing” Confidence Builder

Yes. UltraShip pricing is built to scale with your brokerage.
As user count increases, rates become more cost-efficient — and for 100+ users, we offer custom pricing to match your operational needs.

Are integrations included — and do I need to pay extra for DAT, Highway, Truckstop, etc.?

UltraShip integrations are available inside the platform, but third-party tools like DAT, Highway, Truckstop, TruckerTools, and QuickBooks require their own subscription directly with the provider.
UltraShip doesn’t charge hidden “integration fees” — you simply connect the tools you already use.

Am I locked into a long-term contract?

Nope. UltraShip is month-to-month with no long-term contracts.
You stay because it works — not because you’re stuck.

Are there any setup fees, onboarding fees, or hidden costs?

No. UltraShip is built to stay affordable and transparent.
No onboarding fees. No surprise charges. What you see on the pricing page is what you pay.

Scale your brokerage without scaling your costs.

Book a quick walkthrough and see how UltraShip helps teams operate faster — at an affordable price.

Scale your brokerage without scaling your costs.

Book a quick walkthrough and see how UltraShip helps teams operate faster — at an affordable price.

Scale your brokerage without scaling your costs.

Book a quick walkthrough and see how UltraShip helps teams operate faster — at an affordable price.