01 of 12 · Finding trucks
You book the load first and go looking for the truck after.
Post it, wait, answer the phone, and guess which caller is worth the rate. The carrier who ran this exact lane for you last month is nowhere on the list.
Available now
CarrierQ finds 123Loadboard capacity, priced with UltraScore.
The trucks are already in the queue, scored on the lane, inside the TMS.
02 of 12 · Vetting carriers
Every new carrier is a gamble you check across five browser tabs.
FMCSA, insurance, the Secretary of State, the phone number, the email domain. Two hours a day on fraud checks, and one bad MC can still cost you the load and the customer.
Available now
Gateway checks authority, insurance and risk with AI before you book.
Vetting, compliance and onboarding in one step, on the load.
03 of 12 · Complicated loads
The moment a load has two legs or two carriers, your TMS gives up.
Rail to truck, a cross-dock, a team run, a split delivery: one box for origin, one for destination, one for carrier. The rest lives in notes and in someone's head, and the margin you see is only part of the load.
Available now
Build loads with multiple routes, modes, carriers and team drivers.
One load record for the whole move, margin on every leg.
04 of 12 · Carrier conversations
The rate, the reschedule and the delay all live in a text thread on a rep's phone.
When the shipper calls, the answer depends on which rep is at their desk. When the rep leaves, the carrier relationships leave with them.
Available now
Chat with 123Loadboard carriers without leaving Connect.
Every conversation attached to the load, visible to the whole team.
05 of 12 · Paperwork
You cannot invoice until the POD shows up, and the POD is in a cab.
Chasing rate cons, BOLs and PODs adds days to every invoice and weeks to your cash. The detention with no paperwork never gets billed at all.
Available now
Load documents are collected and attached automatically.
The invoice goes out the day the load delivers.
06 of 12 · Paying carriers
Paying a carrier takes three systems, and the carrier still calls to ask when.
Match the invoice to the rate con by hand, take the quick-pay request on the phone, pay in the bank portal, type the status back in. Your reps cannot see it, your carriers cannot see it, and the cash gap is managed by feel.
Available now
Run accounting and pay carriers with UltraPay.
Payment status on the load, for the rep and for the carrier.
07 of 12 · LTL
You turn LTL away, or you run it on the side in another system.
A second tool to quote it, a second login to book it, and an invoice that comes back reweighed and reclassed. It never shows up in the same margin report as your truckload.
Coming next
LTL inside the TMS.
Quote, book and bill LTL in the same workflow as truckload.
08 of 12 · Shipper tenders
Your best shipper sends tenders by email, and someone types them in.
Every retype is a wrong weight or a missed appointment waiting to happen. The shippers that tender system to system give that freight to the brokers who can receive it.
Coming next
EDI with shippers.
Tenders in, status and invoices out, system to system.
09 of 12 · Sales
Your sales tool has never heard of the shipper your ops team moved eight loads for.
The prospect is in one place, the loads in another, the email campaign in a third. Follow-ups depend on memory, and the pipeline walks out the door with the rep.
Coming next
CRM with email campaigns.
Sequences run from the record that already holds the shipper and the loads.
10 of 12 · Covering loads
Forty calls to cover one lane, and the fortieth wants fifty dollars more than the load can pay.
Your carrier reps live on the phone, half the inbound calls go unanswered at the busy hour, and nothing gets covered after five. On a thin spread, covering by hand costs the margin.
Coming next
An AI agent that matches carriers and negotiates rates.
Finds the likely trucks, negotiates within your limit, hands back a ready-to-book carrier.
11 of 12 · Cross-border
Your shipper pays in Canadian dollars, your carrier in US dollars, and your books speak one.
You invoice in one currency, collect in another, carry the difference in a spreadsheet, and learn the real margin from the bank statement.
Coming next
Multicurrency.
CAD, MXN and USD on the load, with the margin in your home currency.
12 of 12 · Your data
Your shipper list, your lanes and your rates are the business. Is that data safe?
Every broker asks the same questions of their TMS: where is my data stored, who can see it, what happens to it, and who has checked. The big shipper asks them too, in a 40-question security review, and without an answer the deal stalls.
Coming next
SOC 2.
Where your data lives, who can see it and how it is protected, checked by an independent auditor and answered with a report instead of a promise.
